Privacy Policy

Introduction

Richgrid Energy Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter
• Contact us via phone, email, or WhatsApp
• Create an account or make a purchase

This information may include your name, email address, phone number, mailing address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process your orders and deliver our products and services
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business
• Professional advisors such as lawyers and accountants
• Law enforcement or government agencies when required by law
• Third parties in connection with a business transaction (merger, sale, etc.)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your information
• Withdraw consent (where processing is based on consent)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: richgridenergysolutions01@gmail.com
• Phone: 0915 623 5469 / 0707 902 4803
• Location: Nigeria